Keen - Best Psychic Readings

Our Verdict

Keen has managed to remain in business offering millions of psychic readings to customers throughout the world for decades because its customers tend to be satisfied with their experiences. Additionally, thanks to an easy sign-up process, experimenting with Keen to better determine if it’s the right service for you when trying out new psychic reading platforms is fairly simple. Potential users should absolutely give Keen a try to learn more about how it works and whether it is what they are looking for. Because they don’t have to pay a subscription fee, users are unlikely to be taking a significant financial risk by at least exploring the platform.

Keen is a well-known psychic reading platform that has been serving customers for more than 20 years.

Pros

Keen's been offering readings for decades
Psychics cover a wide range of topics
Pricing is flexible
Becoming a Keen user is fast and easy

Cons

Keen collects and shares user information
Live chat customer support is not available

Products & Pricing

Keen’s psychic reading services are varied, allowing users to easily find psychics who can discuss their specific topics of interest using the methods they find most preferable (such as tarot). Users can call psychics for readings or chat with them via the platform.

The cost of a psychic reading from one of Keen’s advisors also varies depending on what a given psychic decides to charge. Some charge as little as $1.99 per minute for a reading, while others charge upwards of $9.99 per minute. Users pay for readings by depositing money into their accounts. When a reading is over, money is deducted from a user’s account balance based on how long the reading lasted and how much the advisor charged per minute.

Psychic readings. You can look for advisors in aura and crystal ball readings, mediums, and rune casting professionals.
Love and relationships. If you need advice about love life, advisors with years of experience may be able to help.
Fortune telling. If you feel like you’d like to learn more about your destiny, these consultants have years of experience and may be able to help.
Astrology and numerology. Tap into the power of the zodiac and numbers to to attempt to learn more about your personality and future.
Career forecast. If you feel stuck professionally, this guidance could be what you need.

You can also look for intimacy, financial, occult, paranormal, and other advisors. The consultants are available via live chat but also over the phone. It’s possible to order an email reading from some psychics. The usual charge is per minute or per reading, depending on the service you choose.

Each psychic has a profile page with a detailed listing of their prices. The most affordable ones cost $1.99 per minute via live chat. Other advisors, especially those with years of experience, are more expensive. You’ll find that email readings come with a flat price.
You get the first three minutes for free with every psychic. From there, the website charges your chosen payment method for the time spent or service provided by your psychic. The cost varies significantly, but advisors are available at every price range.

In-depth review

How does it work?

Keen gives users the option to select a psychic advisor based on their specialty or area of focus. For instance, if a user wants a reading focused on their love life, they can navigate to the section of Keen’s website where all the currently available readers offering this service are listed. When a user finds an available reader who they believe is a good fit, they can begin a call or chat.

Users may also set a price range so that they don’t waste time sorting through a list of readers who may charge more than they wish to spend. Members who are not certain what type of advisor they want to have a reading with can merely browse the full list of available readers as well. Additionally, Keen can match users with advisors through the information in their profiles.

Privacy & Confidentiality

Ingenio, LLC, the company which owns Keen, has a fairly thorough privacy policy that new users might want to review if they have any concerns about their information remaining confidential. Although the company abides by all applicable privacy laws and regulations and generally strives to ensure user information is kept safe, because Ingenio owns multiple platforms, services, and products, the company sometimes collects and gathers certain identifying information that it may share with its affiliates, third-party service providers, and others.

That’s not to say users should worry about their information being leaked to those from whom they would like to hide it. Many companies and services have privacy policies very similar to those of Ingenio. New users might simply want to more thoroughly familiarize themselves with said policy when first starting out on Keen.

FAQ

How do I start a reading?
You can browse the platform to find an advisor for a specific topic, or you can get matched with an advisor based on the information you have included in your account profile. If an advisor is currently available you can begin chatting with them or calling them right away.

Do advisors have set schedules?
Some advisors on Keen list information regarding when they tend to be available in their profiles.

What if I have a bad reading?
A customer who wishes to be refunded for an unsatisfactory reading on Keen may request a refund of up to $25.00 every 30 days. This is the essence of Keen’s satisfaction guarantee.

Customer Service

Keen offers a basic customer support page through which users can submit questions, although there is limited information available regarding how quickly users should expect to receive answers to their questions.

Keen users also have the option of calling the company’s support team. Keen’s hours of operation are Monday through Friday: 6:00 AM – 6:00 PM Pacific Time and Saturday through Sunday: 8:00 AM – 4:30 PM Pacific Time.

Phone Support

You can reach Keen support via telephone

Users can submit questions through the website's support page

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